When you submit a spoken consent recording, ResiReels uses automated tools, including an AI model, to check that the full statement was read, that one person is on camera, that the audio is clear, that the spoken name matches the presenter, that the face matches the submitted identity photos, whether there are signs of editing, and that the presenter submitted it from their own account.

A recording is approved automatically only when every check passes. If a check clearly fails (wording, more than one person, audio, spoken name or who submitted it), the recording is not accepted and you are told exactly how to fix it; you may contact support at any time. If the face match or editing checks are unclear, or the automated tools cannot reach a confident result, a ResiReels staff member reviews the recording and approves it or contacts you within 48 hours. No automated decision is used to take legal or similarly significant action against you beyond accepting or not accepting a consent recording, and you may always ask for a human review.

Your consent recording, identity photos and voice sample are visible only to you and to authorized ResiReels staff, whose access is logged. Your brokerage, team administrators and colleagues see a status only (for example “Approved” or “Needs re-recording”), the submission date and who submitted it — never the recording, photos or voice.

If you leave a brokerage workspace, your consent in that workspace is withdrawn immediately, queued work that uses your likeness stops, and your likeness is not used in new videos there. Videos already approved before you left remain with the brokerage. You may ask ResiReels to delete your identity material at any time.

Updated 30 September 2026.

This Notice supplements the ResiReels Privacy Policy and applies when WhitegloveAI LLC processes a presenter’s photos, consent recording, voice sample, or related data to support synthetic likeness or voice features in ResiReels.

Presenters must be at least 18. We do not offer a parent or guardian consent workflow. A customer or workspace administrator must not submit presenter material for a minor.

When the relevant features are enabled, presenter photographs, consent recordings, and voice samples may be processed to derive face geometry, identity-consistency signals, voice characteristics, and synthetic likeness or voice outputs. These signals help keep a requested presenter recognizable, compare whether the consenting person and submitted references appear to be the same person, or produce requested speech and video.

Verification-only face or voice matching derivatives are not retained as reusable biometric templates. ResiReels does not use this information for general identification, surveillance, account authentication, or searching for a person across unrelated databases.

Subject to enabled features and explicit consent, processing may support same-person consent verification, presenter consistency across approved scenes, voice cloning, generation or change of speech, lip synchronization, and creation of the property videos requested by the customer.

These materials are not used to authenticate a ResiReels account, determine eligibility, or identify unknown people. Any generated scene remains subject to human review and approval before publication.

Explicit presenter consent must be obtained before collecting or processing presenter source media for synthetic likeness or voice features. The presenter must personally authorize the relevant creation and use. A customer cannot provide that authorization on the presenter’s behalf merely because of an employment, agency, listing, or brokerage relationship.

Customers must accurately describe the intended use, avoid uses outside the presenter’s authorization, and honor withdrawal. WhitegloveAI may require additional verification or suspend processing when consent or authority is unclear.

ResiReels uses specialized service providers for authentication, private storage, requested scene and voice generation, final video assembly, payment processing, and transactional email.

Historical provider identifiers may remain attached to older jobs or versions for audit lineage. Only the information reasonably needed for an enabled and requested operation is sent to the applicable provider.

Presenter source media and consent or voice data are retained while the presenter feature remains active. After an authorized deletion request, the material is removed from active systems promptly, and remaining backup and provider copies are scheduled for deletion within no more than 60 days where technically supported, except for narrowly applicable legal retention.

Minimal facts needed to document consent, withdrawal, legal compliance, or dispute history may be retained where legally necessary without retaining source media longer than needed. Exported or externally published copies cannot be automatically recalled, and recipients or publishing platforms may retain their own copies.

A presenter may withdraw consent by contacting privacy@whitegloveai.com. Once verified and applicable, withdrawal blocks future processing covered by that consent. It does not invalidate processing that was lawful before withdrawal, erase legally required minimal audit records, or recall videos already exported or published outside ResiReels.

WhitegloveAI does not sell presenter personal information or biometric-related data and does not share it for cross-context behavioral advertising.

We may update this Notice as features, providers, or law changes. We will post the revised date and provide additional notice when required. Questions, consent withdrawals, and data-rights requests should be sent to privacy@whitegloveai.com.